Shipping Policy

Shipping Policy

Thank you for supporting our veteran-owned small business! Every order is custom made with care and attention to detail.

Processing Time

Most orders are processed within 3–7 business days. Custom or large bulk orders may require additional processing time depending on design complexity and quantity.

Shipping Times

Shipping times vary based on your location and the shipping method selected at checkout. Once your order has shipped, tracking information will be provided by email whenever available.

Custom & Personalized Orders

Because our products are custom made, please double-check all spelling, names, sizes, colors, and personalization details before placing your order. We are not responsible for customer-entered errors once production has started.

Delays

While we do our best to ensure timely delivery, shipping delays caused by carriers, weather, holidays, or other circumstances beyond our control may occasionally occur.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue so we can work to resolve it promptly.

Contact Us

If you have any questions about your order or shipping, please contact us anytime. We appreciate your support and the opportunity to create something special for you.