Refund policy

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Return Policy

All of our products are custom made and personalized specifically for each order. Because of the custom nature of our items, we do not accept returns or exchanges unless an item arrives damaged, defective, or incorrect.

If there is an issue with your order, please contact us within 7 days of delivery and include photos of the problem so we can work quickly to make it right.

Please double-check all personalization details, spelling, sizes, colors, and design selections before placing your order, as changes may not be possible once production begins.

Customer satisfaction is important to us, and we will always do our best to resolve any issues promptly.

Thank you for supporting our veteran-owned, American-made small business.

But if their is any issues I promise that I will go out of my way to make it right.

Any issues at all please contact me at

BattleBornEngraving1@gmail.com