Shipping policy

Shipping Policy

Thank you for supporting our veteran-owned, American-made small business. All products are custom made to order with care and attention to detail.

Processing Time

Orders are typically processed within 3–7 business days. Custom, personalized, or large bulk orders may require additional processing time depending on order size and design complexity.

Shipping

Shipping times vary based on the destination and shipping method selected at checkout. Tracking information will be provided when available once your order has shipped.

Personalized Orders

Please carefully review all names, spelling, sizes, colors, and customization details before placing your order. We are not responsible for customer-submitted errors after production has started.

Delays

Delivery delays caused by shipping carriers, weather, holidays, or other circumstances beyond our control may occasionally occur.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue so we can work to resolve the problem quickly.

Contact

If you have questions regarding your order or shipping, please contact us anytime. We appreciate your business and the opportunity to create something special for you.